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Cancellation/Rescheduling Policy

We understand that sometimes schedules change and things come up but as a courtesy to our staff and clients we requests at least 24 hours notice when canceling or rescheduling your appointment. A credit card is required to hold your appointment. Appointments canceled within 24 hours or for which clients are a “No-Show” for will incur a $50 charge.

Premium Service Deposit

When booking a premium service rooms and/or equipment have been reserved for your treatment. A $50 deposit maybe required to book your treatment. This deposit will be applied to your treatment cost. In the event that you need to cancel or reschedule your appointment our cancellation/ reschedule policy will be implemented.

Lateness policy

Please note that if you are over 15 minutes late for your appointment we may have to reschedule your service if it cannot be completed in the remaining time frame. All attempts to reschedule in a timely manner will be made. If we do not hear from you 15 or more minutes into your scheduled appointment time it is considered a “No-Show” and your card will be charged a $50 fee.

COVID-19 Policy

If you are exhibiting signs of COVID-19 or have a temperature of 100.4 or above upon arrival to your appointment I Woke Up Like This Medspa has the right to refuse service at that time.

In the event that you are experiencing symptoms of COVID-19, have been exposed within a 2 week period prior to your appointment or are waiting on COVID-19 test results, we ask that you reschedule your appointment. This is for the safety of all our valued staff and guests.

If you have traveled outside of the US or to a state requiring 2 week quarantine upon your return to PA, we ask that you reschedule your appointment after that 2 weeks is over. This is for the safety of our valued staff and guests
In the event that any of the above COVID-19 circumstances occur, I Woke Up Like This Medspa will waive all Cancellation and No Show fees.